Who we are
Unnikannan Travel Company, Near Chembakam Super Market, North Cliff, Varkala, Kerala 695141 (“we”) decides how your personal data is used when you book rentals, rides, stays, experiences or tours with us. You can reach us at unnikannantravelcompany@gmail.com or +91 92075 35648.
What we collect
- Contact details — name, phone, email and address.
- Booking details — what you book, dates, number of guests and any requests.
- Identity details, only when the law or the booking needs them — driving licence (rentals), passport and visa (foreign guests), the last 4 digits of Aadhaar (Indian guests in stays), date of birth.
- Document photos and your signature — photos of the documents above and the signature on the hire register. We never ask for a full Aadhaar copy: the number is masked on your own device before upload and we keep only the last 4 digits.
- Vehicle handover records — odometer, fuel, condition photos and return details for rentals.
Document scanning (to fill the form for you) happens on your device. We don't use cookies for tracking or advertising.
Why we use it
- To confirm, deliver and manage your booking, and to contact you about it.
- To keep records the law requires: the hire register under the Rent a Motor Cycle Scheme, 1997 and Rent a Cab Scheme, 1989; the guest register; and Form C reporting of foreign guests to the FRRO within 24 hours of check-in.
- To issue invoices and keep accounts as tax law requires, and to settle deposits, damage or traffic fines from a rental.
We use your data on the basis of the consent you give when you book and, for the records above, because the law requires it. We don't sell your data or use it for marketing without asking.
Who we share it with
- Government authorities when the law requires it — the Motor Vehicles Department (hire register inspections), police and the FRRO (Form C), and tax authorities.
- Our staff, only as far as their job needs; every change is recorded in an activity log.
- Service providers who host our systems or send booking messages for us, under contract and only for these purposes.
- Our payment gateway, when you pay online. You enter card, UPI or bank details with the gateway; we never see or store your full card number, CVV or UPI PIN — only the amount, the method and the gateway's payment reference.
How long we keep it
- Document photos are deleted automatically 90 days after your trip ends (long enough to deal with late traffic fines or damage disputes).
- Booking, register and invoice records are kept for 8 years, as the rental schemes and tax law require.
How we protect it
Document photos are stored privately and shown only to signed-in staff through links that expire within minutes. Access is limited by role, sign-ins expire, and changes are logged. If a breach affects you, we will tell you and the Data Protection Board as the law requires.
Your rights
- Ask what data we hold about you and how we use it.
- Ask us to correct or complete it.
- Ask us to erase it, and withdraw your consent — we'll erase everything the law doesn't require us to keep.
- Nominate someone to exercise these rights for you.
- Complain to our grievance officer, and then to the Data Protection Board of India.
To use these rights, contact our grievance officer at unnikannantravelcompany@gmail.com or +91 92075 35648, or use the complaints form. We reply within 48 hours.
Children
Bookings must be made by an adult. Details of children travelling with you are used only for the booking.
Changes
If we change this notice we'll update the date below; the version you agreed to is recorded with your booking.
Last updated 02 Oct 2026.